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4.  Establishing a Cost-Effective Product Customization Strategy

Problem: Performing customized software modifications for a business application can often entail the largest service costs and highest degree of risk of all potential services associated with a business software implementation project. It is therefore essential that any software modifications a company decides to perform deliver clear business benefits and are executed timely, accurately and within budget.

Solution: CGSolutions business consultants and software engineers will help you identify situations where software modifications may be necessary or could add significant business value to your software’s generic functionality. Alternatively, they will also advise you as to where your company’s business interests might be better served by creatively conforming existing business processes to the software’s generic capabilities.

Should customization services be necessary our staff of certified software engineers will assist you in developing and documenting precise technical specifications for all software modifications involved in the project to ensure that the programming work performed will correctly execute its intended business functions and be delivered in a reasonable timeframe at an acceptable cost.

Business Objective: To help the company control their implementation costs by judiciously determining where software customization services provide substantial business value and ensure that all development services performed adhere strictly to pre-defined functional requirements, projected delivery timeframes and estimated service costs.

The next step: 5. Setting Realistic Expectations and Opening Clear Lines of Communication

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