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Problem: Although implementing a new business technology application can yield substantial long-term benefits to the business, the project also has the potential to significantly disrupt a company’s ability to efficiently perform its ongoing business operations over the short-term. In today’s competitive business environment where corporate resources are often stretched thin, engaging critical management staff and personnel in a complex business technology enhancement initiative can be extremely difficult and can negatively impact the company’s performance throughout the course of the implementation.
Solution: At CGSolutions we are extremely mindful of the difficulties involved in coordinating the involvement of the company’s key personnel throughout the course of the implementation but are equally aware of the importance of their active participation to the overall success of the project. We are willing to make whatever accommodations may be required to ease the burden of the deployment on your ongoing operations and staff, including scheduling off-hour and weekend work sessions and employing short interval scheduling to isolate and divide the implementation project into manageable, independent phases.
Business Objective: To provide whatever service delivery accommodations may be necessary to reduce the burden of the initiative on the company’s personnel and day-to-day business operations.
The next step: 8. “Owning” The Solution
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